What We Do
When there is a shared account of events and all parties are ready, we facilitate conversations which address questions about what happened, how come, why me, the harmful impact, allow the opportunity for the person causing the harm to take responsibility for their actions and apologise, and make commitments to what’s needed to move forward and address the harm they have caused.
We deliver this service using Project Restore’s ‘three-legged stool‘ model.
Where there is not a shared account of events, we can discuss an Alternative Resolution and/or Shuttle Mediation option if both parties agree that this process would be beneficial.
We receive feedback constantly from our participants on a case-by-case basis and evolve our process in appropriate individualised ways.